01 / SMOKE DAMAGE CLEANING
Look beyond the room where the fire started
Open doorways, corridors, and connected spaces can influence where smoke deposits settle. We discuss the incident and review accessible surrounding rooms rather than assuming the visible fire boundary is also the cleaning boundary. That does not mean every connected room requires identical treatment; scope should follow observed conditions and practical access.
Tell us which doors were open, whether belongings have been moved, and what cleaning has already been attempted. This information supports a useful assessment but does not replace specialist investigations. Hidden contamination cannot be ruled out through a surface cleaning visit, and AC duct assessment or cleaning is not automatically included.
02 / SMOKE DAMAGE CLEANING
Remove films without treating every finish alike
Smoke deposits can be dry, sticky, or mixed with other household soils. Where suitable, loose soot is removed using an appropriate dry method before controlled wet cleaning of remaining residues. The method must suit both the deposit and the finish; adding more moisture or stronger products is not necessarily more effective.
Painted joinery, laminated furniture, glass, metal fittings, and decorative coatings can respond differently. Trial areas help identify sensitivity and likely limitations. Some marks represent absorbed discoloration or damage rather than a remaining surface film. We explain those boundaries so a cleaning decision is not confused with a promise to return every finish to its original appearance.
03 / SMOKE DAMAGE CLEANING
Include overlooked accessible contact points
A practical scope may include door edges, cabinet exteriors, accessible shelving, furniture surfaces, and other areas that ordinary room cleaning can overlook. What is included depends on access, material condition, and the quotation. Internal compartments or enclosed spaces should not be presumed included merely because their exterior is being cleaned.
Contents are reviewed selectively. Washable intact hard items may be candidates, while porous furnishings and heat-affected belongings may need replacement or specialist advice. Do not move affected soft items into clean storage without an agreed handling plan. Electrical equipment requires the relevant technician's evaluation; wiping its exterior cannot establish operational safety.
04 / SMOKE DAMAGE CLEANING
Separate residue removal from odor treatment
Cleaning accessible smoke films can reduce an important odor source, but visible cleanliness and odor behavior are not identical measures. An affected underlay, retained upholstery, or inaccessible residue may continue to contribute odor after hard surfaces have been cleaned. These possibilities should be discussed before choosing additional treatment.
We start with source removal and appropriate cleaning, not fragrance masking or fogging alone. Further odor work is subject to a suitable, confirmed scope and does not carry a permanent elimination guarantee. Where another material needs removal or replacement, repeated surface cleaning may not solve the underlying problem.
05 / SMOKE DAMAGE CLEANING
Prepare for an assessment with clear limits
Access must be safe and authorized before a visit. Cleaning assessment does not establish structural safety, electrical safety, occupation fitness, or fire compliance. Suspected asbestos, chemical residues, and unstable structures require qualified specialists. Do not enter an unsafe area to investigate a smell, open panels, or obtain photographs for us.
Unless separately quoted and confirmed, the scope excludes structural repairs, reconstruction, repainting, electrical and plumbing work, engineering, hazardous materials, AC ducts, laboratory tests, insurance loss assessment, and fire certification. For an enquiry, share the property location, affected room types, known restrictions, and whether contents remain in place. Cleanology will discuss the next appropriate cleaning step.